At Painters Parramatta, accessible from www.paintersparramatta.com.au, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
1. Information We Collect
We may collect personal information when you:
- Contact us through our website, email, or phone
- Request a painting quote or service
- Subscribe to updates or newsletters
- Provide feedback or reviews
The types of information we may collect include:
- Your name
- Email address
- Phone number
- Residential or business address
- Project details or service requirements
We do not collect sensitive personal information such as financial data, identification numbers, or passwords through our website.
2. How We Use Your Information
Your information helps us provide, improve, and personalise our services. Specifically, we use your data to:
- Respond to enquiries and provide free quotes
- Schedule and manage painting projects
- Send updates, offers, or service notifications (only if you opt in)
- Improve our website and customer experience
We may also use aggregated, non-identifiable information for website analytics and performance tracking.
3. Data Protection
We take your privacy seriously. All personal information is securely stored and protected from unauthorised access, loss, or misuse. We do not sell, rent, or share your personal data with any third party unless required by law or with your explicit consent.
We may use trusted third-party tools such as Google Analytics or email service providers to manage our website or communication. These partners comply with strict data protection and privacy standards.
4. Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and website performance. Cookies help us analyse website traffic and understand visitor behaviour. You can choose to disable cookies in your browser settings; however, some features of our website may not function properly without them.
5. External Links
Our website may contain links to third-party websites for convenience or reference. We are not responsible for the privacy practices or content of these external websites. We encourage users to review each site’s own privacy policy before providing personal information.
6. Access and Correction
You have the right to access or update your personal information held by us. If you wish to correct or delete your data, please contact us directly at [email protected].
7. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or relevant laws. The latest version will always be available on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:
Email: [email protected]
Address: Parramatta, NSW, Australia
Last updated: November 2025